Blog

Douglass Pace Douglass Pace

Organizational Design Should Create Value - not Just a New Org Chart

Most organizational design efforts start in the wrong place: the organizational chart. Leaders begin moving boxes, changing reporting relationships, consolidating departments, and debating spans of control. The resulting structure may look cleaner, but that does not necessarily mean the organization will work better - or create more value.

Read More
Emily Hines Emily Hines

Seven Post-Merger Integration Mistakes That Decrease Deal Value

PE operating partners rarely agree on what killed the synergy case on their last deal, but the root causes tend to repeat: predictable, avoidable mistakes made in the first year after close. This post breaks down seven of the most common ones, from treating close as the finish line to declaring victory once the org chart is done, and what disciplined post-merger integration looks like instead.

Read More
Emily Hines Emily Hines

The Strategy Everyone Applauded Never Made It Into the Budget

Every merger gets a hundred-day plan that looks thorough on paper. What most integrations lack isn't a plan, it's an owner. Here's why the gap between a plan built by advisors and a plan the organization actually runs is where deal value quietly slips away.

Read More
Emily Hines Emily Hines

A Reorg Is the Most Expensive Way to Avoid the Real Problem

Reorganizations can look like decisive action when something isn't working, but changing reporting lines rarely fixes unclear priorities, broken handoffs, or weak accountability. Before redrawing the org chart, leaders need to understand what is actually causing the problem and address it directly.

Read More
Emily Hines Emily Hines

The Shadow Org Chart Running Your Company

Most org charts show who reports to whom, but they rarely show how work actually gets done. The “shadow org chart” reveals the informal relationships, influence, and decision-making paths that often shape how a company really operates.

Read More
Douglass Pace Douglass Pace

Org Design Starts With Accountability: Who Actually Owns What

Org design gets treated as a structural exercise - new boxes, new lines, new titles. But structure is downstream of a simpler question: who owns what, and who is responsible for the outcome. Get that answer right, and the structure to support it becomes obvious. Get it wrong, and no amount of restructuring fixes it.

Read More
Douglass Pace Douglass Pace

5 signs your PMO is already behind schedule

Most middle-market PMOs aren't under-resourced — they're under-designed. The team stands up a tracker, assigns workstream leads, and runs a kickoff. Then, somewhere around week six, the operating model starts to drift from the plan on the slide.

Read More
Douglass Pace Douglass Pace

Process -The Forgotten Art of Innovation

Everyone wants to talk about the shiny thing. The new AI model. The automation platform. The dashboard that finally makes the data "make sense." Innovation, in most boardrooms, has quietly become a synonym for technology - as if buying the tool is the transformation.

Read More
Douglass Pace Douglass Pace

What Separates a Good Integration Plan from a Good Integration Outcome

Most consulting firms in the M&A space are built the same way: a partner sells the engagement, a team of analysts builds the deck, and a senior advisor shows up for the steering committee meetings. The recommendations are sound, the frameworks well-worn, and the language polished. What's frequently missing is anyone on the team who has actually run a business through the kind of change they're advising on.

Read More
Douglass Pace Douglass Pace

Where AI Actually Pays for Itself in Back-Office Ops

Every middle-market executive has sat through an AI pitch built around some transformative, company-changing use case. Fewer of them have seen AI actually pay for itself. That's not because the technology doesn't work, it's because most companies point it at the wrong problems first.

Read More
Douglass Pace Douglass Pace

The TSA Countdown: Why Most Carve-Outs Underestimate Day 1 Readiness

Every carve-out comes with a Transition Services Agreement, and every TSA comes with a clock. The problem is that most organizations treat the TSA period like a safety net instead of what it actually is: a countdown with a hard deadline and real financial consequences if you miss it.

Read More
Douglass Pace Douglass Pace

The Silent Killer of M&A Value: Change Fatigue in Middle-Market Deals

Most deals don't fail because of a bad thesis. They fail because the people expected to execute the thesis simply ran out of capacity to absorb more change. In the middle market, this failure mode is especially common and especially invisible. There's no line item for it on the model. No one flags it in diligence. It shows up eighteen months later as slipping synergy targets, unexplained attrition, and a leadership team that seems oddly disengaged from a deal they were excited about at close.

Read More
Douglass Pace Douglass Pace

Building an AI Center of Excellence Without a Fortune 500 Budget

Every week, another headline announces a Fortune 500 company's nine-figure AI investment - a dedicated innovation lab, a bench of PhD data scientists, a partnership with a hyperscaler. If you're running a $50M–$1B middle-market company, it's easy to conclude that an "AI Center of Excellence" is someone else's game.

Read More