Strategy & Design Thinking Services
Stonehill operates at the intersection of strategy, innovation, and execution - where bold ideas meet rigorous planning. We help the world’s most interesting brands confront complexity, seize opportunity, and architect what’s next.
Our Strategy & Innovation practice blends the discipline of strategic planning with the creativity of design thinking and the rigor of financial modeling. Whether navigating disruption, accelerating growth, or redefining customer value, we work as an embedded partner to identify opportunity, design intelligent solutions, and implement with precision.
What We Do
Our Strategy & Design Thinking practice combines strategic insight with practical design methodologies to help businesses move from ideas to action.
Human-Centered Strategy Development - We craft clear, actionable strategies rooted in market insight, operational reality, and business ambition. Our plans don’t gather dust - they guide decisions, align teams, and drive outcomes.
Design Thinking Workshops & Facilitation - We use design thinking to unlock innovation and build strategies from the ground up - with the customer at the center. Our facilitated sessions generate bold ideas, reframe challenges, and produce human-centered solutions.
Financial Modeling & Forecasting - Stonehill leverages data science and dynamic modeling to bring clarity to your financial future. We build agile, scenario-based forecasts that inform capital planning, operational decisions, and growth strategy.
Innovation Roadmapping - We identify, prioritize, and sequence innovation initiatives - from new product development to business model transformation. Our roadmaps align creativity with execution, ensuring ideas become outcomes.
Strategic Initiative Management - We don’t just design the strategy - we help bring it to life. Our team provides the structure, resources, and leadership to drive key initiatives forward with urgency.
Why Strategy & Design Thinking Matters
Organizations today face unprecedented complexity - shifting customer expectations, digital disruption, competitive pressure, and operational inefficiencies. Strategy & Design Thinking provides a disciplined yet flexible framework for navigating that complexity with confidence. It blends analytical rigor with creativity, enabling businesses to innovate faster, deliver better experiences, and make smarter decisions.
Faster and More Insightful Problem-Solving
Traditional approaches often jump to solutions without fully understanding the problem. Design thinking reverses this by grounding decisions in empathy and research. This leads to:
Solutions that target real root causes
Faster paths to clarity in uncertain or ambiguous situations
More innovative ideas that provide competitive advantage
Teams move more efficiently because they stop chasing the wrong problems.
Stronger Cross-Functional Collaboration
Modern challenges rarely belong to just one team. Strategy & Design Thinking creates shared understanding across departments, helping organizations:
Break down silos that slow progress
Align stakeholders around a single problem statement and solution vision
Improve communication through visual tools and collaborative exercises
Build a culture of innovation and continuous improvement
With everyone rowing in the same direction, organizations execute more effectively.
Improved Customer Experience and Loyalty
A human-centered approach ensures decisions are aligned with what customers actually want - not what teams assume they want. The result:
More meaningful experiences that delight customers
Reduced friction across digital and physical touchpoints
Higher satisfaction, loyalty, and retention
Greater differentiation in competitive markets
Organizations build products, services, and processes that resonate and perform.
Reduced Operational Inefficiencies
As customer journeys and organizational processes become more complex, inefficiencies multiply. Strategy & Design Thinking helps identify and eliminate these issues by:
Visualizing processes holistically
Revealing bottlenecks and duplicative efforts
Prioritizing improvements with the highest operational impact
Driving alignment between business, operations, and technology
Organizations become more agile, more scalable, and more cost-effective.
Services:
Connect with Stonehill to transform your business
Our Strategy, Design & Innovation Services Include:
Download our free printable Guide to Design Thinking!
Design Thinking is one of the most valuable problem-solving methodologies an organization can adopt. The Stonehill team created the most simple and effective guide to arriving at human-centric business solutions, all based on our proven-to-work everyday Design Thinking practices.
This guide features different canvases with tutorials that walk you through the Design Thinking process in the most practical way. Fill out the form to immediately access Stonehill’s simple guide to Design Thinking and begin your team’s journey to empathetic problem-solving!
Learn more about Design Thinking: Stonehill’s guiding methodology.
