Seamless Workplace Transformation Through Structured Change Management

OVERVIEW

A leading university undertook a major workplace transformation to modernize a faculty building and optimize its use. The project involved relocating multiple departments into the building, reorganizing existing teams, and upgrading the facility with modern technology and collaborative spaces. With employees moving between and within buildings while construction was underway, the university needed a coordinated move management and change management approach to ensure a smooth transition, minimize operational disruption, and prepare employees for their new work environments.

APPROACH

Stonehill supported the transition through an integrated move management and change management approach, coordinating relocation logistics while preparing employees for changes to their workspaces and daily routines.

Move Management: Stonehill helped coordinate employee relocations between and within buildings, aligning move schedules with construction activities and departmental requirements. Updated floor plans, seating assignments, packing instructions, and relocation guidelines provided employees with clear direction and helped ensure teams were prepared for move day. Coordination with department leaders helped identify operational constraints, manage dependencies, and minimize disruption to ongoing activities.

Change Management: Stonehill engaged department leaders and change champions early to build alignment, address concerns, and prepare employees for the transition. Regular updates and multi-channel communications kept employees informed of construction progress, relocation timelines, workspace changes, and expectations. Customized FAQs and employee guidance provided practical support throughout the process, helping reduce uncertainty, maintain engagement, and build readiness for the new environment.

By coordinating relocation logistics with employee communications and engagement, Stonehill helped ensure that both the physical move and the people side of the transition were managed together.

RESULTS

All employee relocations were completed on schedule, with minimal disruption to university operations. Clear move plans and employee guidance helped teams transition into their new spaces efficiently, while proactive change management kept employees informed and prepared throughout the process. Employees were productive immediately following relocation, allowing the university to begin realizing the benefits of its modernized facility without prolonged operational delays.

Stonehill's integrated approach demonstrated the value of combining move management and change management in complex workplace transformations. By aligning relocation logistics, stakeholder engagement, and employee readiness, Stonehill helped the university execute a coordinated transition, maintain business continuity, and maximize the value of its real estate investment.