Process Improvement Consulting Firm

Stonehill is a process improvement consulting firm that helps organizations eliminate friction, increase performance, and build operations that scale. When work slows down, costs rise, or quality becomes inconsistent, the root cause is often hidden inside everyday processes—unclear handoffs, redundant steps, bottlenecks, and decision delays. We help you fix those issues with practical, measurable improvements.

Our approach focuses on outcomes, not theory. Stonehill partners with leaders to map current workflows, identify what’s driving waste or rework, and redesign processes for speed, clarity, and accountability. We align people, technology, and governance so improvements actually stick—and teams can sustain results long after the engagement ends.

Whether you’re streamlining customer onboarding, improving back-office efficiency, reducing cycle time, or standardizing execution across multiple teams, we bring structure and momentum to deliver fast wins and long-term gains. We also help organizations establish the right metrics and operating cadence to track performance and continuously improve.

Stonehill supports clients with:

  • Process mapping and workflow redesign

  • Lean / continuous improvement initiatives

  • Cycle time reduction and bottleneck removal

  • Standard operating procedures (SOPs) and documentation

  • Cross-functional handoff and accountability design

  • KPI development, dashboards, and performance routines

  • Change management and adoption support

If you’re looking for a process improvement consulting firm that combines analytical rigor with real-world execution, Stonehill is built for that work. We help teams simplify how work gets done, improve service levels, and free up capacity—so your organization can move faster, operate smarter, and deliver better results.

Let’s talk about where you’re seeing inefficiency and what outcomes you want to achieve.

Our Process Improvement Consulting Services Include:

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We get people up, moving, and creating the next BIG ideas:

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