Boston is a hub of innovation, home to some of the world’s most influential companies in technology, healthcare, education, and finance. In a competitive market where customer expectations evolve rapidly, organizations must embrace creativity and strategic problem-solving to stay ahead. As a top design thinking consulting firm in Boston, Stonehill helps companies reimagine challenges, uncover new opportunities, and create customer-driven solutions that fuel long-term growth. We leverage the principles of design thinking to combine creativity, data, and business strategy, helping organizations deliver innovation with measurable impact.

At Stonehill, our approach to design thinking goes beyond generating ideas — we focus on execution and outcomes. We work hand-in-hand with leadership teams to align people, processes, and technology, ensuring innovation is not only possible but sustainable. Whether your organization is redesigning its customer experience, developing new products and services, or reshaping operations, our consultants guide you through a proven framework that connects customer insights with business objectives to create solutions that drive lasting results.

Innovation Strategy & Roadmapping
We partner with executives and cross-functional teams to identify strategic opportunities, clarify business objectives, and build actionable innovation roadmaps. By connecting customer needs to organizational goals, we create strategies that are scalable, measurable, and aligned with your vision for growth.

Customer Journey Mapping & Experience Design
Understanding your customers is the foundation of successful innovation. Through deep customer research and collaborative workshops, we develop detailed journey maps that uncover motivations, frustrations, and untapped opportunities. These insights allow us to design seamless, engaging experiences that strengthen loyalty and differentiate your brand.

Rapid Prototyping & Ideation Labs
We facilitate high-energy ideation sessions that bring diverse teams together to generate bold ideas and quickly test them through rapid prototyping. By iterating early and often, we reduce risk, accelerate learning, and validate solutions before full-scale investment, ensuring concepts truly resonate with customers.

Change Enablement & Implementation Support
Innovation doesn’t succeed without adoption. We provide structured frameworks, leadership alignment, and employee training to embed design thinking into your organization’s DNA. From initial concepts through full implementation, Stonehill ensures solutions deliver measurable impact and lasting change.

Stonehill empowers Boston’s most forward-thinking companies to innovate with purpose and precision. As a top design thinking consulting firm in Boston, we combine creativity, strategy, and execution to help organizations accelerate growth, enhance customer experiences, and maintain a competitive edge in a rapidly evolving marketplace.