Stonehill is a healthcare consulting firm that partners with providers, payers, and healthcare service organizations to solve complex challenges and drive performance improvement across clinical, operational, and financial domains. We bring deep industry expertise, analytical rigor, and a people-first approach to help healthcare organizations adapt, innovate, and lead in a rapidly evolving environment.

From health systems and specialty clinics to insurance networks and health tech companies, our team supports transformation across the entire care and administrative continuum. Whether implementing digital solutions, redesigning patient journeys, or optimizing workforce and revenue models, we work alongside healthcare leaders to deliver sustainable results that improve patient outcomes, increase access, and control costs.

Service Offerings

Operational Performance & Efficiency
We help healthcare organizations improve throughput, reduce waste, and enhance care coordination. Our team maps workflows, identifies bottlenecks, and designs solutions to increase efficiency across clinical operations, support services, and administrative functions. The result is faster, more effective care with lower overhead and higher staff satisfaction.

Patient & Member Experience Design
We use journey mapping, voice-of-customer analysis, and design thinking to improve the experience for patients and members. From appointment scheduling and front-desk check-in to discharge and follow-up, we identify gaps, align touchpoints, and implement improvements that build loyalty and trust.

Digital Health & Technology Enablement
Stonehill supports the implementation and adoption of digital platforms that drive smarter care delivery and better data integration. We advise on system selection, user experience, training, and change management to ensure investments in EHRs, RPM tools, CRMs, and AI-driven solutions are successfully embedded into clinical and business operations.

Workforce Strategy & Change Management
We support healthcare organizations in managing staffing challenges, improving engagement, and navigating change. Our services include organizational assessments, talent optimization, training programs, and communication planning. Whether scaling teams, responding to turnover, or introducing new care models, we help healthcare leaders manage transitions effectively.

Stonehill understands that healthcare is personal, complex, and high-stakes. Our consulting solutions are grounded in empathy, guided by data, and built for action. We empower healthcare organizations to operate more efficiently, serve patients more effectively, and navigate change with confidence. If your mission is to improve health outcomes and organizational resilience, Stonehill is your partner in making it happen.