Organizational Effectiveness

People are your most important resource. Without your people, nothing happens. With your people, you conquer the world. Stonehill helps you design the optimal organization for your strategy & environment, helps you find and keep the people you need, and helps you create a culture to let your people, and hence your customers and business, thrive.

Organizational Design

Effective companies begin with effective organizations, and that begins with a healthy, well-designed organization that supports your strategic objectives and operating model. Stonehill helps its clients design best-in-class org structures that control costs, speed up decision-making, and keep executives close to their customers.

A smart org design results in better faster decisions throughout the organization, which means happier customers, faster go-to-market times, and a best-in-class reputation as a place to work and build a career. Sub-optimal org design will turn off customers & clients, chase away talented employees & leadership, result in a slow-moving firm in a world that moves faster every day.

Talent & Leadership Management

The competition for talent is fierce. If you don’t create career paths for talented employees and for the company’s potential future leaders, then your competitor will. Most business leaders regret losing a top performer, but few business leaders develop a robust responsive system to avoid regrettable attrition in the first place.

At Stonehill, we partner with our clients to understand what they must do to attract and retain the talent and leadership that is so vital to maintaining a competitive edge in today’s dynamic economy. We then develop and implement a plan to attract and retain talent. Once the program is implemented, Stonehill can enable the client to assume management of the process.

Recruiting & Onboarding

Recruiting is a core process for every HR department, and many recruiting processes are in major need of an overhaul and redesign. Top-tier recruiting processes focus on output, not input, are standardized across the org, and are agile.

Stonehill can help HR departments develop best-in-class recruiting and onboarding. It starts with Design Thinking  to understand the needs and expectations of recruits, hiring managers, and HR departments. Stonehill then derives insights from advanced analytics of “people data.” Finally, Stonehill can create HR dashboards and deliverables and conduct the implementation and change management necessary to transfer the best-in-class recruiting from paper to practice.

Performance Management

Performance reviews get a bad rap, but it doesn’t have to be that way. Good performance reviews are a major driver of high morale, an inspired workforce, low regrettable attrition, and a dynamic agile culture of accountability and results.

A best-in-class performance management will measure what matters to the business, and it will provide clarity and objectivity to employees. Managers must lay out a position’s accountabilities, performance metrics, and incentive plans in the beginning, and managers must maintain transparency and clarity throughout the process.


Culture is everything not written down – all the behaviors, expectations, norms, and customs that accumulate in a group of people. A top culture is one of the few sustained competitive advantages, because it’s so hard to replicate. The wrong culture is like a tax, and changing culture requires commitment from every level of leadership.

People Analytics

Big data provides a wealth of information and helps to manage the process, but also finds areas to improve the candidate journey.    We work with our clients to create a recruiting and retention scorecard with both results and leading indicators.  We leverage the scorecard to manage items such as time to hire, time to selection, time based retention, and candidate success.  We leverage this information to improve our messaging, recruiting process, and onboarding materials.   We benchmark against industry standards and our portfolio of clients.  We meet with our customers on a monthly basis to review the information, define strategies for improvement, and outline plans for execution.