Reducing Churn and Driving Growth Using NPS for a Regional Packaging Company
The CEO of a regional packaging company was facing slower-than-expected revenue growth, with customer churn emerging as a key contributor. Leadership lacked a clear, data-backed understanding of what truly drove customer loyalty and how their products and services impacted customer’s daily operations.
Facilitating Strategy and Data Driven Insights for a National Food Distributor
A national food distribution company had just completed six acquisitions and sought to unify the brands. They approached Stonehill for assistance and requested that it help with developing and implementing a post-merger strategy. Stonehill accepted the challenge and prescribed an engagement that included the development of a growth strategy and the development of a Project Management Office (PMO) to ensure ease of integration and the successful implementation of this strategy.
How Employee Experience Drove a Fortune 1000 Reorg
A leading industrial products organization had grown dramatically over the last several years and was starting to forecast a slowing growth curve with decreasing margins. Having been founded in 1955 traded on the NYSE, and being a constituent of the S&P 500 index they had an established culture with well known processes. Their leadership was curious if design thinking could help an organization with over 25,000 continue their growth by becoming more aligned, engages, and accountable.