Customer Insights & Research

At Stonehill, we combine traditional market research and cutting-edge technology to provide you with a 360-degree view of your customers, employees, and markets. We connect with you to let you tell your story in a way that fosters empathy, fuels strategic plans, and inspires new ways of thinking. Our research includes a variety of quantitative and qualitative methods that include interviews, surveys, focus groups, and ethnographic field studies. It also commonly involves analysis of online reviews, forums, and social media to explore what customers are saying. Let Stonehill help you engage and retain customers!

Our insights & research services include:

  • Customer Selection

  • Focus Groups

  • Survey Design

  • Observational/Field Research

  • Competitive Benchmarking

  • Social Media Analysis

  • Usability Testing